Student Outcome
  • -Able to understand how to complete pre-departure documentation
  • -Able to understand the load capacity of a tow vehicle and trailer
  • -Able to interpret tour documentation

Driving Tours

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  • Show Me

    Pre-Departure Documentation

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    Tour drivers are usually responsible for pre-departure vehicle checks.

    Tour drivers should undertake a thorough inspection of their vehicle:

    • prior to the commencement of each tour, AND
    • at the end of each tour.

    Each business will have its own documentation for pre-departure checks; it is important to remember that any issues arising are reported and fixed, or an alternate vehicle is used.

    A driver will do a walk-around check of the vehicle, checking for:

    • damage, such as scratches and dents.
    • breakages that need repairing.
    • cleanliness - inside and outside.

    Before departure and each morning while on tour the driver:

    • checks tyre pressure.
    • checks brakes.
    • checks and tops up oil and water.
    • checks that there is enough fuel for the required travel distance.
    • checks the operation of lights and indicators.
    • checks that luggage and equipment are secure and will not fall off. This could avoid loss, damage to other vehicles, or injuries.

    Last of all, the driver enters the kilometre reading into the vehicle log book as evidence of completion of this pre-departure vehicle check.

    Other checks that should be made prior to departure are:

    • consumables and spares
    • tool box
    • communication equipment
    • vehicle equipment
    • PPE
    • miscellaneous items
    • food and supplies
  • Show Me

    Load Capacity

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    Images credited to Sincere Finchy, Micah Drushal, and Chuck Johnson.

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    Responsibilities of drivers and tour guides

    Drivers and tour guides are responsible for packing equipment evenly in tow vehicles and trailers, and making sure that the vehicles are not overloaded. Some items will be packed in the trailer and some in the minibus.

    Trailer

    • Camping equipment
    • Catering equipment
    • Food and beverage
    • Maintenance equipment
    • Protective clothing and equipment
    • Recreational equipment

    Minibus

    • Communication equipment
    • Luggage
    • Medication and first aid kit

    The safe loading of vehicles is vital in preventing:

    • injury to people.
    • damage to property.

    On a guided tour the tour guide and driver must:

    • consider the weight of the vehicle PLUS passengers, luggage, equipment and fuel.
    • make sure that overloading does not occur.

    A vehicle should NEVER be loaded beyond the manufacturer's specification.

    The manufacturer's specification relating to maximum load capacity should be found:

    • in all vehicle manuals.
    • on all vehicles, usually inside the driver's door.

    Safety

    Safety is the reason for setting weight limits. If a vehicle is overloaded:

    • the brakes may not slow down or stop the vehicle.
    • tyre blow-outs may occur.

    Towing a trailer

    The total load weight of the tow vehicle and trailer should never exceed the manufacturer's specifications.

    Overloading a tow vehicle OR a trailer is dangerous. Overloading both vehicles could be disastrous.

    A driver may lose control of a vehicle if a trailer is overloaded, for example:

    • It may sway sideways.
    • The brakes may overheat and fail.
    • The tyres may blow-out.
    • The engine may overheat, causing a mechanical failure.

    The security of your load, your life and the lives of others relies on proper loading.

    Load safety is road safety.

  • Show Me

    Tour Documentation

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    When conducting tours the tour guide will need to follow an itinerary.

    An itinerary will include information about:

    • accommodation.
    • meals.
    • transport.
    • attractions.

    It may also include:

    • times and places to pick up clients.
    • travel times and distances to sites of interest.
    • comfort stops.

    The tour guide will require information to manage the tour, such as:

    • passenger itinerary - start and finish times each day, where you are going and how long you will be there.
    • tour brief - information to tell clients at the beginning of the day and along the way.
    • Passenger lists and profiles - names of clients, special needs and requests, emergency contacts.
    • Rooming information - who is staying in what type of room - single, double, twin share? Any special requirements?
    • Catering - special dietary requirements of the clients.
    • Supplies - lists of required supplies and equipment for tour.

    Each morning the tour guide should:

    • give the clients a run-down of the day's activities and meals.
    • answer any questions.
    • do a head count, checked against the passenger list.
  • Say It

    There are 2 parts in this section.

    1. The Glossary

    The glossary lists the more difficult words related to the topic in alphabetical order. The glossary also gives the meaning for each word.

    2. Look, Cover, Write, Check!

    This activity gives you practice at remembering and writing the words from the glossary.

  • The Glossary

  • Do It

    Jump to Activities
  • Do It: Pre-departure Documentation

  • Do It: Load Capacity

  • Do It: Tour Documentation for Guides

Check It

Check It Quiz

Click on Driving Tours to begin.

Driving Tours
  • Introduction
  • Show Me
  • Say It
  • Do It
  • Check It

Look, Cover, Write, Check!

Try to memorise the following word.
When you are ready, click the mouse in the textbox below and try to spell the word correctly.
  • capacity
  • checklist
  • clients
  • documentation
  • head count
  • inspection
  • itinerary
  • log book
  • manual
  • overload
  • pre-departure
  • special needs
  • specification
  • tour guide
  • vehicle

Pre-departure Documentation

Drag and drop the words to the correct places.
Tour vehicles
top condition
fuel
costly
pre-departure
 
need to be in
 
and road ready. If a vehicle runs out of
 
or breaks down it can be inconvenient,
 
and embarrassing. A driver can conduct a
 
check to avoid this happening.

Pre-departure Documentation

Drag and drop the words to the correct places.
Tour drivers
inspection
vehicle
each tour
reported
 
should undertake an
 
of their
 
prior to the commencement of
 
and at the end of each tour. Any issues arising from these checks should be
 
and fixed.

Pre-departure Check

On 7th October Dave did a pre-departure check on the minibus.

He found that the:
tyres and brakes were unsafe
indicators and brakes were unsafe
water level and lights were unsafe
brakes and oil level were unsafe

Pre-departure Check

On 7th October Dave did a pre-departure check on the minibus.

He reported:
stains on all seats and boot would not lock
stains on three seats and boot would not lock
boot would not lock and stains in boot
boot would not lock and stains on two seats

Pre-departure Check

On 7th October Dave did a pre-departure check on the minibus.

He had to use another vehicle because:
the minibus was in good condition
the minibus was being used by someone else
the minibus needed repairs and cleaning
the minibus was painted red

Pre-departure Check

Find the words in the find-a-word. Click and drag to highlight them.
Click on the (?) to reveal a word if you can't find it.

Load Capacity

Complete the crossword by using the Word List below. Click on a question to begin typing the answer.
.
.
Word List
Trailer
Overloaded
Minibus
Specification
Capacity
Safety
Injuries and damage may occur if vehicles are overloaded.
True
False
A driver must overload trailers.
True
False
The manufacturer's specification will give the maximum load capacity for a vehicle.
True
False
Safety is not the reason for setting weight limits.
True
False
Overloading vehicles is very dangerous.
True
False

Reading an Itinerary

Drag and drop the things the tourists may see on the National Parks Day.
Koalas
Bees
Tourist Park
Caves
Rock Formations
Lighthouse
Winery
National Parks

Reading an Itinerary

Drag and drop the things the tourists may see on Day 2.
Sand Dunes
Sea Views
Seals
Wild Flowers
Rural Views
Sea Lions
Lavender Farm
Day 2

Reading an Itinerary

Which food can you find on the itinerary? Drag and drop it to the lunch box.
Prawns
Local Cheese
Pears & Yoghurt
Chicken Breast
Aussie BBQ
Local Fish
Lamb
Lunch Box

Accommodation

How many tents need to be taken on the tour?
1
2
3
4

Accommodation

How many swags need to be taken on the tour?
4
5
6
7

Accommodation

How many family cabins will need to be booked?
1
2
3
4

Client Details

Jacqui Miller's emergency contact is:
Jacqui Miller
Jackie Miller
Joan Miller
Jill Miller

Client Details

Jacqui Miller's Tour starts on Tuesday 6 November 2015 and ends on:
Friday 9 November 2014
Thursday 9 November 2015
Thursday 8 November 2015
Friday 9 November 2015